Vacature Fluent Written

at our boutique hotel in the hague, the high level of service comes first. that means that you make guests feel welcome, help them with all their questions and perform administrative tasks from the reception in the night. therefore, you make sure they feel welcome, and the positive feeling stays during their stay. , and immediately note that the couple receives a bottle of champagne in their room. you also make sure that this is overhanded to the morning shift if they need to take care of it. and is there a guest that is looking for the fitness area in the morning? then you show the way in a clear, detailed, and friendly approach. you are always in the spotlight and perform on the stage of mövenpick. in addition, you will be: responsible for checking in and out guests; the point of contact for all questions in the hotel, from a to z; the face of our hotel; responsible for running the night audit independently and other administrative tasks handling guest complaints; handling reservations and providing information in absence of reservation team (during evenings, nights and on sundays); preparing the arrivals for the next day; keep the night manual up to date; central role within emergency situations proud to presentmövenpick: the place to enjoy life. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. and you provide that experience with a team of national and international colleagues, two assistant managers and the front office manager in our beautiful 4-star hotel located in the city of the hague. with a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. do what you love insteada warm feeling is what you offer the guests, during their entrance, their stay and when they leave. during the check-in, with you behind the counter, the conversation with the guest is on-going while you fill in the information in the system. and you do not get irritated if a guest has a lot of questions. it is important that the appropriate departments are also informed about any useful information acquired. then you make contact with the rest of the guests that you will attend to them immediately. you make good use of that when the situation calls for it. you must have: preferably knowledge of the opera it system; fluent written and spoken knowledge of the english language, and preferably the dutch language as well. we offerof course, we want you to have an optimal experience at mövenpick. that's why we are offering: a monthly gross salary of between €2.298 and €2.858 in accordance with scale 5 of the collective labour agreement for the dutch hospitality and catering industry; a contract of 38 hours per week; 25 leave days and time off for any overtime; extra day off during your birthday month; travel allowance up to €200 per month, on the basis of the actual number of kilometres; a night-shift allowance of 10%; pension contributions with the horeca & catering pension fund; national and international opportunities for growth and (cross) training opportunities; a uniform, laundry service and meals; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & hr-group hotels; enjoy an overnight stay with dinner and breakfast in the hotel where you work at with mövenpick experience; sport facilities in the hotel; recruitment bonus for a new colleague; various staff outings. this is the right time to say yesyou see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the front office manager.

you have experience within sales, a passion for the hotel industry and you are results oriented. as sales manager you will have the freedom to make your own mark and have full ownership. our renowned hotel, located in the heart of the hague, is known for its luxurious accommodation, excellent service, and welcoming atmosphere. as part of our team, you will have the opportunity to contribute to the growth and success of our hotel, while providing an unforgettable experience to our guests. are you driven to grow the revenue of our hotel? be limitlessbringing in and maintaining corporate, agency mice segments within mövenpick hotel the hague. you do this by visiting (potential) accounts and distributing information about our facilities and packages. you also determine pricing details and write necessary cost budgets and offers. everything to give the customer the best possible image of mövenpick and to ensure more bookings by customers. this also means that sometimes you are at trade shows and on the road to customers within our market. in addition, you will be: focused on achieving your revenue targets by maintaining and expanding sales contact; busy with the completion of annual contracts; keeping track of your sales activities in the crm system; responsible for giving tours to customers. proud to presentmövenpick hotel the hague is trots op de indrukwekkende kwaliteitsscores die we hebben behaald in gastenreviews. onze toewijding aan buitengewone service, luxe voorzieningen en een onberispelijke gastervaring heeft geresulteerd in consistente hoge beoordelingen van onze gewaardeerde gasten.what makes the hotel unique? excellent guest reviews: our guests appreciate the exceptional service, hospitality and attention to detail we provide. we regularly receive good reviews about the overall experience and the friendliness of our staff. luxe facilities: the hotel offers luxurious and comfortable rooms, culinary delights in our restaurant "by noa" and an array of amenities, such as a gym and meeting facilities, that exceed our guests' expectations. good location: mövenpick hotel the hague is strategically located in the center of the hague, close to important attractions, business centers and public transportation, which is an added bonus for our guests. commitment to sustainability: as part of the mövenpick group, we are committed to sustainability and environmental responsibility, which is reflected in our business practices and our certification with green globe. my philosophy is based on delivering extraordinary experiences to our guests. in an industry that is constantly evolving, we embrace a flexible approach to respond quickly to our guests' needs and ever-changing market dynamics. together we strive for innovation and continuous improvement, ensuring mövenpick hotel the hague not only meets but exceeds what our guests expect. join our team and experience the energy of a work environment where together we embrace "agile principles" and raise the bar in the world of hospitality." do what you love insteadyou are responsible for developing and implementing sales strategies to increase revenue and occupancy. you have a crucial role in further expanding our commercial successes and maintaining the high-quality standards that mövenpick hotel the hague stands for. additionally, you are actively involved in acquiring new corporate and leisure clients.you have a bubbly personality with enthusiasm and drive. you don't just talk about action; you also dare to take the necessary steps. you enjoy working within a team and take ownership, using your persuasive skills to inspire others with your enthusiasm. you're not afraid to move forward, take responsibility, and have a natural talent for networking. that's a plus, because we appreciate people who not only see opportunities but also know how to seize them. you must have: minimum of 3 years of experience as a sales manager; fluent written and spoken knowledge of the english and dutch language; proven track record in achieving sales goalsexcellent communication and negotiation skills; networking skils and knowledge of the local market (the hague); good skils regarding stress resistance and you are result oriented; an hbo/wo degree in hotel management or a relevant field. we offerof course, we want you to have an optimal experience at mövenpick. that's why we are offering: a monthly gross salary of between €2.992 and €3.795 in accordance with scale 8 of the collective labour agreement for the dutch hospitality and catering industry; a contract of 38 hours per week; 25 leave days and time off for any overtime; extra day off during your birthday month; laptop and mobile phone; a travel allowance up to €200 per month, on the basis of the actual number of kilometres; a night-shift allowance of 10%; pension contributions with the horeca & catering pension fund; national and international opportunities for growth and (cross) training opportunities; laundry service and meals; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & hr-group hotels; enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest mövenpick experience; sport facilities in the hotel; recruitment bonus for a new colleague; various staff outings. this is the right time to say yesyou see it as a challenge to put a smile on the face of all guests visiting our hotel? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via or by phone at +31 (0)20 519 1222.if it is a match, you will be interviewed by the director of sales & marketing and the general manager.

you will satisfy the guests in our restaurant, meeting rooms and coffee & wine lounge. with us, a food & beverage trainee is more than only bringing the plates in a restaurant. as a trainee in our large hotel, you are responsible for the restaurant, meeting rooms, room service and coffee & wine lounge together with an international team. be limitless with your colleagues, you will make sure that guests have a nice stay in our restaurant, in the lounge or in their room through room service. you do not just take the order, but you go the extra mile for our guests, and sense their needs, "would you like ice cubes in your cola or a piece of lime? would you like a piece of cake with your cup of coffee, or would you like a glass of wine with a dish? i see you have the map on the table, are you going to do something nice? if you have any questions about the city, feel free to ask." you proudly talk about local products, and you take your time for every guest even though it is busy. you enjoy working during our breakfast or evenings to make sure that our guests have a good start or end of their day with us. in between you also provide room service and make sure that our meeting rooms always look great. in addition, you will be: a student from hotel school or tourism education (hbo or mbo level) and looking for an internship for 20 weeks or more; responsible for welcoming the guests and making them feel at home at our food and beverage outlets. good service is number one; giving the correct information about the drinks and dishes and serving them in the right way; making drinks and taking orders. you are also willing to have a real chat with our guests about their visit to the hague; preparing the restaurant for evening service or tidying up breakfast; refilling drinks in the bar so that all drinks are available. for our restaurant and room service, working hours are from 6:00 to 14:00 or 07.00 to 15.00 and 15.00 to 23.00. inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. in our restaurants, you can discover the most delicious special dishes. we are originally from switzerland, and we carry this luxurious gastronomic hospitality with us. you start every working day together with national and international colleagues in our beautiful 4-star hotel located in the hague. the team consists of young colleagues who are collegial and friendly towards each other. despite the different nationalities, we can definitely speak of a close group of colleagues. you will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms. on a lovely, sunny day, you can choose between a 15-minute walk or a 10-minute cycle ride from the central station. or you can hop on the bus or tram from the other side of our hotel. being part of our team, is like winning the lottery"- f&b manager mövenpick.don't work. do what you love insteadmaking sure guests have a good time is what you are all about. meanwhile, you keep an eye on all tables or places at the bar and make sure everything runs smoothly. guest satisfaction, that is your full focus, which means you also know how to tell great stories about our food and drinks and sell our products without being too obvious. just subtle and pleasant for our guest.we offerof course, we want you to have an optimal experience at mövenpick. that is why we are offering: a trainee allowance of €750,- per month (including study- and travel allowance); 38-hours work week; a night-shift allowance of 10%; national and international opportunities for growth, for instance towards the role of f&b waiter or f&b supervisor and national and international training opportunities; a uniform, laundry service and meals; use the sport facilities in the hotel; discounts on rooms, food and drink at mövenpick hotels & resorts, accor & hr-group hotels; recruitment bonus for a new colleague; various staff outings; this is the right time to say yescan you already see yourself working here? then do not hesitate any longer: send us your motivation letter and cv, or if you have any questions you can contact the hr office via or by phone at +31 (0)20 519 1222. if it is a match, you will be interviewed by the f&b manager.

Jouw beleving is voor ons net zo belangrijk als dat van onze gasten. En als fulltimer en volwaardig team member van Mövenpick Den Haag ontvang jij:

korting op kamers, eten en drinken binnen Mövenpick Hotel & Resorts, Accor en HR-Group; de echte feel like a guest e xperience waarbij jij geniet van een overnachting inclusief ontbijt en diner in Mövenpick Den Haag; de vrijheid om de sport faciliteiten in ons hotel te gebruiken;

Functie:	fluent written
Startdatum:	02-06-2024
Ervaring:	Ervaren
Educatielevel:	MBO
Contracttype:	Vast
Salaris:	onbekend – onbekend
Uren per week:	25 – 25

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